People who ask "Why casino KYC failed?" are often about to open an account. Many casinos now confirm who a player is before the first deposit, instead of waiting for the first withdrawal. The check, often called KYC, asks for a document with a photo, sometimes a selfie and a record of where the player lives. Knowing what is accepted, how it is checked and how long it takes makes the first days of an account far smoother.
A passport, a national identity card or a driving licence covers identity at almost every casino. The document has to be valid, fully visible with all four corners in the frame, and readable without glare. Some casinos want both sides of a card. A second document, such as a utility bill, a bank statement or an official letter from the last few months, confirms the address. The accepted list sits in the verification section of the site's terms.
A growing number of checks add a selfie or a short video, taken on the phone camera while the player holds the document or turns the head on request. Software compares the face with the photo on the document and looks for signs of a printed or replayed image. The step takes a minute in good light. A failed match usually allows another attempt before a person reviews the case manually.
The player takes a selfie or short video holding the document or turning the head, and software compares the face with the document photo; good light helps.
The privacy policy states the period, usually several years after the account closes, as anti money laundering rules require.
Some casinos keep a new account in a restricted state until a reviewer approves the uploads, while others verify instantly against records.
A valid passport, national identity card or driving licence is accepted almost everywhere, and some casinos want both sides of a card.